K10 Troubleshooting Guide

Identify and resolve common issues.

Backup Actions

Description Error Resolution
Ignore Exceptions to overcome failed snapshots Deployment not in ready state https://kb.kasten.io/knowledge/ignore-exceptions-failed-snapshots
Backups fail after K10 reinstall Failed to connect to the backup repository https://kb.kasten.io/knowledge/backups-dont-work-after-k10-reinstall

 

Restore Actions

Description Error Resolution
Restore fails due to SCC issue Failed to restore spec artifacts https://kb.kasten.io/knowledge/clone-fails-due-to-permission-issue
Restore job fails with ImagePull error Failed to pull image (ErrImagePull) https://kb.kasten.io/knowledge/clone-fails-with-imagepull-error
XFS volume does not mount Duplicate UUID found

https://kb.kasten.io/knowledge/xfsvolume-does-not-mount

 

Export Actions

Description Error Resolution
Export jobs fail due to Object Storage issue Job failed to be executed https://kb.kasten.io/knowledge/failed-jobs-object-storage

 

Import Actions

Description Error Resolution
Import jobs fail due to Object Storage issue Job failed to be executed https://kb.kasten.io/knowledge/failed-jobs-object-storage

Import job doesn't run

No action was taken because the import artifacts already existed https://kb.kasten.io/knowledge/import-job-doesnt-run